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Party leader support

We are a leading provider of Adventure Residential trips, with almost 35 years of experience. As a small company, we pride ourselves on working closely with every Party Leader, to ensure your expectations are met and that organising your trip is as easy as possible. Below are some of the key things we are often asked about. If you have any more questions, please contact your Tour Organiser or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Support
As soon as you get in touch, you will receive a speedy response from our team (usually same day on a week day) and this service will continue throughout your booking and beyond. You will have one contact and immediate access to their direct line and email address so you can get through to them quickly (saving you time, which is very important). Once your trip has confirmed, one of our dedicated Tour Organisers will take care of you the rest of the way and will continue to be your main point of contact on future trips. 24 hour support whilst travelling During your trip, our professional and supportive `on call` team (which includes a Senior Manager from Head Office) are on hand 24 hours a day to support you with any problems you may experience. With our large network of coach operators, excellent relationships with ferry operators and years of experience, we are able to help solve problems effectively, giving you full peace of mind that you will be well supported throughout the whole of your trip.

Risk assessments
We are a fully accredited company with School Travel Forum and LOtC membership, which means your trip with us should be approved by your Local Authority and Senior Leadership Team (SLT) easily, without any concerns. Our Learning Outside the Classroom Quality Badge should reduce the need for you to complete lots of forms or require risk assessments from us. However, some schools and groups still need risk assessments and we are happy to provide you with these, on request. If you would like to be sent a copy of our risk assessments please contact us (link to contact us page) and we will email these across to you. We will happily complete your forms for you, to save you time. Just email them across to your Tour Organiser. You can find more about our accreditations here. Paperwork – Our LOtC Quality Badge means that most local authorities have pre-approved our trips, so there should now be less paperwork. Contact us and we will check if your Local Authority accepts the LOtC Quality Badge, reducing paperwork (Most do!). If there is anything else we can do to help, please let us know.

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"Learning outside the classroom contributed significantly to raising standards & improving pupils’ social and emotional development". - OFSTED